危 wēi danger
Google remains a phenomenally successful firm – since its humble beginning in January 1996 as a research project by Larry Page it has literally changed the world. It has successfully launched THE search engine, Gmail, Google Calendar, Google Docs, Google Talk, Google Chrome OS and Google Maps. It’s even become a widely used verb. These services, plugged into its main revenue driver of advertising, have fueled its growth in market capitalization to $180bn. Google’s Android mobile operating system has begun to gain real traction too, LG alone has committed to launching 10 Android phones in 2010. So, with Android clearly gaining traction, isn’t Google endangering its relationship with the handset manufacturers by announcing the launch of its own handset, the Nexus One, exclusively for sale online on its own platform and available unlocked?
机 jī opportunity
Alternatively, perhaps Google is actually investing in building a completely different business ecosystem, uncomfortable with the power of the handset manufacturers and carriers at present. This might make the company comfortable with what are likely to be limited sales of the Nexus One at such a high initial price. Instead of simply accepting the current industry structure, often with the carriers acting as the consumer’s first port of call, Google is establishing its own storefront to sell the Nexus One and more importantly an option to completely change the buying experience. Perhaps this platform, which is guaranteed millions of click-throughs per day from the Google homepage, will in future become the consumer’s tool for choosing between a wide range of handsets and service providers. If that’s the case, the Nexus One is simply a Trojan Horse and the sales numbers don’t really matter – the platform is where all of the value will lie.
How About:
- Questioning the whole business ecosystem in which you play, is it optimized for consumer choice and value? (if not it’s likely to be disrupted)
- Asking yourself the tough questions and initiating change – even in the good times?
—
13 Responses to “29) Google – Nexus One”
Nathan Waterhouse
Interesting, it also makes you think ‘is it wise for them to get into hardware?’ but it’s not the first time Google has ventured into selling hardware, the ‘google box’ met with mixed reactions and they ended up using Dell to make the hardware after trying it themselves I believe.
But perhaps what’s more interesting here is as you point out, the disruption: both to the market but also to themselves. Google is a company where you’re used to getting things for free. And when that happens you tend not to expect an amazing quality of service. In fact when was the last time you asked google for anything? I mean interacted with a customer service representative? I don’t think I’ve ever done it and I use (and love) a lot of their services.
Mobile phones, superphones even, are different from free online mail software, namely because you’re paying for something that you expect to work perfectly (the bar is set high with its competitor the iPhone). And it seems that the Nexus is already failing to perform perfectly within only the first few weeks of use. Whether it’s user-error, usability, or actually a fault, you generally expect customer support to be there when you need it with a hands-on personal device experience. It seems Google’s equivalent is email and online forum based support, and that’s apparently taking days for replies to get back to people.
I guess my question is: will this second foray into hardware enable google to learn and improve; disrupt even, the existing tired model of mobile service provider and hardware manufacturer that exists in the western markets or will it have to chalk it up to experience?
Nathan
Corrine Mcglawn
great
JamesDX
Maybe this is me talking nonsense, but it seems like Google isn’t a company run strictly by the top and they seem to be doing quite well.
Matthew C. Kriner
Perfect work!
star trek voyager
I just got my Nexus phone and it is awesome. The battery life sucks and I am looking for ways to preserve it.
EdgarLO
did yu hear about new iphoen 4.0? For me, one of the best features in iPhone OS 4.0 is its multitasking feature. And you?
tnx
Charles Gilgore
I’m happy I located this web page, I couldnt discover any information on this matter before. Also operate a niche site and if you wish to ever interested in doing a bit of visitor writing for me if possible feel free to let me know, im always look for people to check out my website. Please stop by and leave a comment sometime!
Brittani Belfy
This is a good blog, I was wondering if I could use this piece on my website, I will link it back to your website though. If this is a problem please let me know and I will take it down right away.
Rita Gica
Android as the System is satisfactory.. its more often than not people who are creating Apps for it are not managing their job correct. They are slow-moving to optimize performance and spare battery lifespan by auto killing any processing of the app if its not in foreground and simply force a job to cpu if its necessary. if the app is in background and not run the entire app for a small-scale matter and retain it running after its done the job.
Elvire Asmus
The Nexus One is one of the handys which are the best of the year. But I think the iPhone is better as the Nexus one because there are many which offers a lot of opportunities. This is one of the best things of the iPhone.
lilith
Hey check out something more about the nexus, it’s directly from Android M. http://www.nexusonenews.com/search/nexus+one
club penguin money maker
Nice post. have you heard about the new ipad jailbreak? random but I was just thinking about it.
Alfred Leto
I really enjoy reading Your page, I have bookmarked it. Hope that You will keep up with good work, your article was very diverting. I hope you have a great day!